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How Cut + Flow Freed a Full-Time Role by Streamlining Subbing

Cut + Flow’s dual-modality studios were thriving, but behind the scenes a shared Slack channel for subbing left staff overwhelmed, coverage gaps unresolved, and a full-time team member tethered to their phone. By switching to NetGym, founder Mac Banta replaced Slack chaos with a scalable, instructor-friendly system — freeing leadership to focus on growth while strengthening consistency for 45+ instructors.

Studio Overview

More About Cut+Flow

Cut + Flow is a dual-modality boutique studio in Bothell, Washington, offering infrared heated yoga and high-intensity strength classes on Xformer machines. Founded in 2020, the business runs with a growth-oriented, business-forward mindset.

The Challenge Before NetGym

As Cut + Flow expanded to two locations and two modalities, its operational cracks became harder to ignore.

Slack Overload :

Sub requests filled a busy Slack channel, creating nonstop noise with no way to ensure accountability.

Misused Staff Time:

A full-time employee was stuck monitoring Slack, a costly distraction from higher-value work like sales and community building.

Complex Instructor Needs:

Covering both yoga and Xformer classes required specialty matching that Slack couldn’t support.

Culture of Constant Interruptions:

Instructors and managers felt tethered to their phones, unable to fully disconnect and quietly working their way to burnout.

Professional Gap:

For a business built on a polished, business-forward mindset, patchwork systems eroded the consistency and confidence they wanted staff and members to feel.

Before NetGym we had full staff member devoted to subbing. It was really expensive and not sustainable. The future is much brighter with NetGym! 

Joella Hopkins

Executive VP of Group Fitness, EōS Fitness

Why Mac Chose NetGym

With a second studio opening, Mac needed scalable systems that could unify communication, ensure accountability, and grow with the business.

01 Centralized Sub Management

One place for sub requests, with auto-sync to Mariana Tek.

02 Automated Reminders

Notifications prevent subs from forgetting assignments.

03 Approval Workflows

Leadership retains oversight while reducing micromanagement.

04 Real-Time Visibility

Immediate insight into who is teaching, subbing, and reliability patterns.

05 Instructor-Friendly Experience

Part-time instructors benefit from clear, fast workflows that fit into their busy schedules.

Results That Matter

Streamlined Subbing

Slack threads and manual oversight were replaced with one purpose-built tool.

Reduced Admin Load

Dozens of hours each month were reclaimed, giving staff more time to focus on growth.

Improved Coverage

Centralized tracking and reminders eliminated dropped requests.

Scalable Processes

Built systems to support multi-location growth without duplicating admin roles.

Manager Confidence

Leadership can now focus on expansion with peace of mind that operations won’t break.

Life After NetGym

For Mac and the Cut + Flow team, NetGym unlocked more than efficiency — it gave them the freedom to expand without sacrificing quality. What was once a constant firefight in Slack is now a streamlined, reliable system that keeps instructors aligned, members supported, and leadership free to drive the business forward.

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