Scaling Smarter: How Form50 Fitness Simplified Sub Management Across Multiple Studios

Name: Form50 Fitness

Industry: Boutique Fitness Studio

Locations: 4 – New York (Astoria, Williamsburg, Midtown East) and Miami

Founded: 2017

Website: www.form50fitness.com

About

Form50 Fitness is a high-intensity training boutique studio featuring small group classes on custom reformers. With four locations and a growing community of dedicated members, Form50 emphasizes personalized experiences and community connections. Founded by Monica Marder, the company continues to grow, powered by a small but passionate team of around 50 employees.

The Challenge Before NetGym

As Form50 Fitness expanded from a single studio to multiple locations, managing substitute scheduling became a significant challenge. Previously, the team relied on manual processes, including Excel spreadsheets and fragmented scheduling tools, resulting in inefficiencies and operational stress. Key challenges included:

• Inefficient Scheduling Processes: Managers spent significant time manually entering and tracking substitute requests, often juggling multiple platforms.
• Human Errors: Manual data entry into systems like Mariana Tek led to frequent mistakes, creating scheduling conflicts and miscommunications.
• Instructor Accountability: Without automated reminders or tracking, no-shows and forgotten shifts were common, disrupting class quality and member satisfaction.

With a growing team of 50 employees, these inefficiencies increasingly consumed managerial time and resources, leaving little room for strategic initiatives.

The NetGym Solution

Form50 Fitness partnered with NetGym to streamline and automate its sub-management processes. The platform offered a centralized solution that seamlessly integrated with Mariana Tek, simplifying scheduling and communication for both managers and instructors.

Key features implemented at Form50 included:

• Automated Sub Management: Automatically handled sub requests and approvals, reducing manual oversight.
• Instructor Accountability Tools: Integrated reminders and tracking to ensure instructors stayed on top of their commitments.
• Centralized Communication: A single platform for managing all scheduling tasks, eliminating the need for fragmented tools.

Key Improvements

Since adopting NetGym, Form50 Fitness has seen significant operational benefits:

• Time Savings: Managers now spend significantly less time coordinating schedules, freeing them to focus on strategic tasks.
• Enhanced Communication: Automated reminders have drastically reduced forgotten shifts and improved reliability.
• Accurate Tracking: Managers can now track sub requests and participation, recognizing instructors who go the extra mile.
• Scalable Operations: With streamlined processes, Form50 is better positioned to manage its growing team and additional locations.
• Increased Efficiency: Eliminated the need for manual data entry into Mariana Tek, reducing errors and frustration.

Feedback from Form50 Fitness

“Our managers love NetGym—it’s streamlined everything. They’ll never know what it was like before with Excel sheets and manual processes. NetGym frees up time for us to focus on other priorities. It’s easy to use, integrates seamlessly with our systems, and keeps everyone accountable. We couldn’t imagine managing without it now.”

— Bekah Adkins, VP of Operations, Form50 Fitness

Conclusion

By adopting NetGym, Form50 Fitness has transformed its approach to sub management, improving efficiency and reliability across its growing team. The platform has empowered managers to focus on what matters most: delivering exceptional fitness experiences to their members.