70 Locations, Zero Chaos

EōS Fitness Reclaims Time and Transforms Operations

With more than 70 gyms and plans to scale past 200, EōS Fitness faced a universal industry headache magnified by size: instructor subbing. Outdated lists, endless text chains, and burned-out managers left operations stretched thin. By adopting NetGym, Executive VP of Group Fitness Joella Hopkins eliminated subbing chaos, freed her leaders to focus on members and instructors, and built the infrastructure to expand confidently.

Studio Overview

More about EōS Fitness

EōS Fitness is a high-value, affordable gym chain known for its expansive footprint and robust group fitness programming. With strong community focus and operational excellence at its core, EōS delivers a wide range of classes across its gyms.

The Challenge Before NetGym

Scaling group fitness across 70+ gyms exposed the limits of outdated processes.

Endless Sub Drama:

After 30+ years in fitness leadership, Joella still called subbing the biggest pain point in the industry.

Outdated Staff Lists:

Teams relied on stale contact lists and text chains, often including people who no longer worked at EōS.

Manual Chaos:

Managers spent hours each week tracking subs, confirming coverage, and cleaning up last-minute no-shows.

Manager Burnout:

Leaders were chained to their screens instead of being present on the gym floor with members and instructors.

No Scalable Process:

With 200 gyms in the pipeline, EōS needed infrastructure designed for growth, not patchwork fixes.

What was the best decision I ever made in group fitness leadership? NetGym. Our managers now spend time where it matters: with members and instructors. Best ROI you’ll ever make.

Joella Hopkins

Executive VP of Group Fitness, EōS Fitness

Why Joella Chose NetGym

Joella needed a solution that could eliminate subbing drama, modernize communication, and scale with aggressive growth plans. NetGym became the standard across the GFIT department.

01 Instructor-Owned Subbing

Instructors now manage their own requests directly in NetGym.

02 Elimination of Legacy Lists

Outdated email chains and contact lists are gone for good.

03 Manager Freedom

Leaders reclaimed hours weekly to reinvest in coaching and community.

04 Scalable Infrastructure

A system designed to support hundreds of gyms, not just dozens.

05 Trusted Partnership

Ongoing collaboration with NetGym leadership ensures feedback fuels innovation.

Results That Matter

Subbing Chaos Eliminated

Requests are now tracked and visible in one system, ending years of headaches.

Time Recovered for Managers

Leaders spend more time with instructors and members, not behind screens.

Confident Expansion

With reliable infrastructure, EōS is prepared to scale from 70 gyms to 200+

Communication Modernized

Outdated lists and invisible email chains replaced with one clear hub.

The Bigger Impact

For Joella and her GFIT team, NetGym didn’t just solve subbing — it elevated leadership capacity across one of the industry’s fastest-growing chains. Freed from the daily grind of managing coverage, managers now lead from the front, instructors feel supported, and the brand is positioned to expand nationwide with confidence.

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